Shipping Information
We’re committed to getting your order to you quickly, discreetly, and with real-world transparency. Here’s everything you need to know:
Order Processing
Same-Day Shipping: Orders placed before 3:00 PM (New York Time) ship the same day if the item is in stock and doesn’t require production.
Made-to-Order Items: Custom or handmade items (like latex clothing or specialty gear) typically require 2–12 business days for production before shipping. Estimated timelines are shown on product pages.
!!! During peak times (holidays, sale events, or major drops), both processing and shipping may take slightly longer. Thanks for your patience!
Shipping Within the USA
We ship using USPS, UPS, and FedEx, depending on your location and selected delivery method. You’ll be able to choose your preferred option at checkout.
Standard Shipping – FREE
Delivered in 4–10 business days
Reliable and affordable
No extra cost
Priority Shipping – Flat Rate
Delivered in 2–4 business days
Faster than standard, more budget-friendly than express
Great balance of speed and value
Express Shipping – Flat Rate
Delivered in 1–3 business days
Fastest option available
Ideal for urgent or time-sensitive orders
Please Note: All delivery timeframes are estimates provided by the carriers and are not guaranteed—neither by them nor by us.
Delays may happen due to weather, holidays, or unexpected issues beyond our control.
International Shipping Options
We ship worldwide using trusted global carriers like FedEx, DHL, UPS, USPS International, and other global logistic partners. Shipping time and pricing are shown at checkout, based on your destination and selected method.
You’ll have the option to choose from the following:
Options 1–3: Standard International Shipping
Economy Shipping – Slowest, most affordable
Standard Shipping – Balanced price and delivery speed
Express Shipping – Fastest option available
Important: These options do not include: VAT (Value-Added Tax); Import duties or local taxes; Customs clearance fees
!!! Customs & Import Fees – What You MUST Know
You are responsible for any applicable import costs.
Each country has its own rules and thresholds for taxes and duties—some charge high VAT and customs fees, others may offer partial or full exemptions.
We’re an independent creator, not a global marketplace. We can’t monitor or manage the customs regulations, import laws, or tax policies of every country.
Because of this, you are fully responsible for understanding and covering any import fees, duties, or legal compliance required in your location.
Thank you for your understanding and support!
Please Note: International delivery timeframes are also estimates only and not guaranteed by the shipping carrier or by us.
Customs delays, local holidays, or logistical issues may occasionally affect delivery time.
Please also note: Shipping fees for express or international deliveries are non-refundable in the event of refused packages or returns. See our Return Policy for details.
Option 4: Duties & Taxes Paid Shipping
All customs duties, VAT, and import fees are prepaid and included in the shipping cost
Delivered with no surprise charges at the door
Delivery in 2–14 business days (varies by destination)
Best option for a hassle-free experience
Discreet Packaging
We always ship in plain, unmarked boxes or padded envelopes—no mention of product type or sender details that reveal what’s inside. Your privacy is fully respected.
Tracking & Notifications
Once your order ships, you’ll get an email with a tracking number so you can follow your package every step of the way. If you don’t see the email, check your spam or promotions folder.
Common Shipping Questions
Q: Can you lower the value on customs forms?
A: No, we’re legally required to declare the correct value of the goods.
Q: Can you ship to PO Boxes or APO addresses?
A: Yes, but only with USPS. UPS and FedEx do not deliver to PO or military APO addresses.
Q: My tracking hasn’t updated. What should I do?
A: Tracking may take 24–48 hours to update. If it’s stuck longer than 3 business days, please contact us and we’ll investigate.
If you still have questions, feel free to contact us at help@kinkyrubberdoc.com – we’re here to help.
